Sustainability Governance
The Board has the fundamental responsibility for Fortune REIT’s sustainability. The Board oversees all relevant sustainability issues, covering environmental, social and governance topics, and a Sustainability Committee was established to assist the Board in effective execution of Fortune REIT’s sustainability strategy, managing its sustainability performance and conveying its expectation to stakeholders including employees and the Property Manager. The Sustainability Committee conducts bi-monthly meetings to review sustainability issues, progress of implemented measures and pursues constant improvement on Fortune REIT’s sustainability performance.
Responsibilities of the Sustainability Committee
- Formulate sustainability strategy
- Target setting and review
- Monitor performance
- Review policies and measures
- Identify, prioritise and manage sustainability risks and opportunities
- Coordinate ESG reporting
- Ensure execution of measures by Property Manager
- Engage stakeholders in the decision-making process
Sustainability Policies
To promote a high level of accountability, credibility and transparency, we have put in place a well-established framework of policies, processes and management systems.
Stakeholder Engagement
Fortune REIT believes that active response to the expectations and concerns of stakeholders is integral to its operations and development. As committed in its Stakeholder Engagement Policy, Fortune REIT communicates frequently and effectively with its stakeholders to develop positive relationships with the communities in which it operates.
Stakeholder Engagement Mechanism
Fortune REIT engages with its significant stakeholders through various channels including questionnaires/surveys, roadshows and community events.
Significant Stakeholders of Fortune REIT
Stakeholders
Trustee/investors
Concerned topics
- Anti-corruption
- Business integrity
- Management of sustainability-related risks
- Climate change
- Building certifications
Communication channels
- Annual general meeting
- Annual reporting
- Questionnaires
- Website and social media
- Email and hotline
- Press releases
- Investor meetings and roadshows
Stakeholders
Customers and shoppers
Concerned topics
- Customer health and safety
- Service quality management
- Business integrity
- Community engagement and investment
- Community impact monitoring
Communication channels
- Questionnaires
- Website and social media
- Fortune Malls App
- Email and hotline
- Customer service counters and management offices
- Partnering with NGOs and community events
Stakeholders
Property Manager
Concerned topics
- Customer health and safety
- Service quality management
- Procurement practice
- A safe and healthy working environment
- Greenhouse gases and other air emissions
- Waste management
- Energy efficiency
Communication channels
- Regular meetings
- Sustainability Committee meeting
- Questionnaires
- Website
- Email and hotline
Stakeholders
Tenants
Concerned topics
- Business integrity
- Anti-corruption
- Customer health and safety
- Greenhouse gases and other air emissions
- Waste management
- Energy efficiency
Communication channels
- Tenants meeting
- Circulars
- Eco-taskforce
- Tenant satisfaction survey
- Questionnaires
- Website and social media
- Fortune Malls App
- Email and hotline
Stakeholders
Contractors
Concerned topics
- Procurement practice
- Business integrity
- Anti-corruption
Communication channels
- Supplier Code of Conduct
- Questionnaires
- Website
- Email and hotline
- Meetings
Stakeholders
Employees
Concerned topics
- Anti-corruption
- Talent attraction and retention
- A safe and healthy working environment
- Diversity and fairness in workplace
- Greenhouse gases and other air emissions
- Waste management
- Energy efficiency
Communication channels
- Employee satisfaction survey
- Employee communication and engagement programmes
Stakeholders
Non-governmental organisations
Concerned topics
- Anti-corruption
- Customer health and safety
- Diversity and fairness in workplace
- Climate change
- Greenhouse gases and other air emissions
- Waste management
- Community impact monitoring
Communication channels
- Website
- Annual reporting
- Email
- Questionnaires
- Partnering with NGOs and community events
